Terms and Conditions of Sale
In order to comply with the European Union
(EU) Directive on Distance Selling, which is incorporated into
UK law by The Consumer Protection (Distance Selling) Regulations
2000, the following Terms & Conditions must be agreed to before
buying any of our products or services. Further information on
this can be found on the Department of Trade and Industry website
Please note that these do not affect your
statutory rights as a consumer.
All prices are in £ sterling.
Payment can currently be made by credit card, cheque, or PO. (Please
do not send cash). Cheques will require standard clearing period
(usually 3 working days) before goods are despatched. Your credit
card details will be processed through our nominated handling
company Ogone Secure Payment which provides 'instant online ordering".
All credit/debit card holders are subject to validation checks
and authorisation by the card issuer.
If the issuer of your payment card refuses to authorise payment
to us, we will not be liable for any delay or non-delivery.
You have the right to cancel your order
within 7 working days after receiving your products without giving
a reason providing the material is returned to us in perfect condition.
The 7 working day cancellation period begins the day after receipt
of the goods. You will however have to pay the cost of returning
the goods to us. We reserve the right to assess whether goods
returned are in the same, perfect condition they were sold and
delivered in. If you have decided to cancel your order, or wish
to return your goods to Another Green World , we will refund your
credit card within 30 days of cancellation.
If you are unhappy with our service
or product, in the first instance you should e-mail, or write
to us. Contact details are provided below. We will endeavour to
respond to all complaints within three days.
DATA PROTECTION ACT
We are committed to protecting your
privacy as much as we would our own. We will only use the information
that we collect about you lawfully (in accordance with the Data
Protection Act 1998) and according to the Which? Web Trader Code
of Conduct. We will not e-mail you in the future unless it is
requested or directly related to your purchase of our goods, or
a reply. We will not pass your e-mail address or any personal
information to any third party.
www.peterpracownik.com is operated by
Another Green World
PL34 ODB UK
Please note that we practice a policy of
continual review and reserve the right to change the above terms
and conditions at any time without notice.
Useful Site for Consumer Rights